Privacy policy

1. Data Controller

CANTONOVA, S.L.
Tax ID: B55645626
Address: TRAVESSIA DE L’ÀNCORA 21 BAJO – 43850 – CAMBRILS (TARRAGONA), Spain
Contact email: international@tidexcorp.com

Domain: www.tidexcorp.com

2. Purpose of data processing

At tidexcorp.com we process the information provided by users for the following purposes:

To respond to enquiries submitted via forms, email or other contact channels.

To manage information requests regarding our products or services.

To send commercial communications related to our services only when authorized by the user.

To manage any contractual or business relationship, if applicable.

3. Legal basis for processing

The legal basis for processing personal data is:

The user’s consent, when submitting forms or contacting us.

The performance of a contract or pre-contractual steps, when requesting services or purchasing.

The legitimate interest of the controller to ensure security, improve services and prevent fraud.

Compliance with legal obligations.

4. Data retention

Personal data will be kept:

As long as a contractual or business relationship exists.

As long as necessary to fulfil the purposes described.

Until the user requests deletion.

For the legally required periods.

5. Data recipients

No data will be shared with third parties except when legally required or when necessary to provide services, such as:

Hosting and web service providers

Email service providers

Web analytics and security services (if implemented)

These parties will act as data processors under contract and with appropriate safeguards.

6. International data transfers

If services outside the European Economic Area are used, CANTONOVA, S.L. will ensure appropriate legal safeguards (e.g., Standard Contractual Clauses) are in place.

7. User rights

Users may exercise the following rights:

Access their personal data.

Request correction of inaccurate data.

Request deletion of data when no longer necessary.

Request restriction of processing.

Object to processing.

Request data portability.

Withdraw consent at any time.

To exercise these rights, email: international@tidexcorp.com

Include: full name, request, and proof of identity if required.

Users may also file a complaint with the Spanish Data Protection Authority (AEPD): www.aepd.es

8. Security measures

CANTONOVA, S.L. applies appropriate technical and organizational measures to ensure security, integrity and confidentiality of data according to applicable regulations.

9. Cookies

This website may use first-party or third-party cookies. More information is available in the relevant Cookies Policy (if implemented).

10. Changes to this Privacy Policy

CANTONOVA, S.L. may update this policy to reflect legal changes or improvements to the website. The current version will always be available at tidexcorp.com.